Skip to main content
Skip table of contents

Connected device or import

When a device is connected an image of the device or import should appear on the left side of the screen. Underneath this is some basic information about the device.

  • Device make and model or Import type

  • IMEI number

  • Type of communication

  • Rooting-Jailbreak status

Below that you will see some of the following options according to what device is connected and how it is conencted”

  • Remove connector

  • Stop communication service

  • Phone data preview

  • Browse content

MTK_Pro_1.png

If a locked iOS device is connected you will see an option to import a lockdown file.

MOBILedit Forensic is continuosly searching and waiting for a device to connect.

It is possible to remove a device from the connection screen however, if it remains physically connected, it will be reloaded.

If an Android device does not show on-screen with the device picture, details and options below the picture, it means that the device has not connected correctly. In order to rectify this, you can try clicking “Reauthenticate” or turn the USB debugging settings on the device, on or off.

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.