How to confirm RSA fingerprint
There should be a pop-up window on your device's screen with a message ( as shown on the picture below) which asks you to confirm the RSA fingerprint. If there is no dialog, please reconnect the phone and the dialog will reappear.
![](../__attachments/1803157686/RSA%20fingerprint.png?inst-v=94546a42-fa83-4922-90dc-fb14fa1c2468)
If you are using a multi-account phone, make sure you are using the main account. Otherwise, you won't be able to use our software properly and you will face difficulties while connecting your device.