How to send Crash Dump files to MOBILedit Forensic Support for analysis

Launch MOBILedit Forensic, select "Settings", then click on "Archive reports":

then select "Yes":

Please send us the resulting file "log_backup[…].7z" as an attachment via our contact portal.

If the log archive size is too large for upload via the contact form, please use the contact form to let us know and we will send you a link for upload to our server.

Crash Dump files contain crash status information only, without personal data.