To ensure a successful and stable connection between the phone and the PC, it is required to install our Connector app, which will provide communication between the phone and the PC.
Usually, it takes only a few seconds to get it installed and everything will be done automatically if possible.
On some phones, it is required to manually allow the installation of the connector app.
How to install our app manually
Download the .apk version forensic connector from our website here.
Allow installation from unknown sources:
From a Home screen, swipe up or down from the centre of the display to access the apps screen.
Navigate: Settings. > Apps.
Tap Menu icon (upper-right).
Tap Special access.
Tap Install unknown apps.
Select the unknown app then tap the Allow from this source switch to turn on or off.
Transfer the .apk to your Android device.
Install it on your device.
Keep in mind that you might need to allow Install application from unknown sources/install unknown apps.
This installation allowance might be blocked by USB debugging security measures. Go here to learn how to turn them off.